Remote Desktop Support
Mobile Computer Services Offer Contactless Remote Desktop and Laptop Support
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For our existing customer’s we offer a quick support service for those little problems or questions that maybe don’t require an onsite call out but may require a ‘guiding hand’ for your own piece of mind!
We use a simple and more importantly completely secure Remote Support Client to enable our engineers to interact with the customer’s computer and often resolve any minor issues without the need to book a callout.
Quick Assist by Microsoft
Perfect for users of windows 10 or 11
- Select the Start button, enter Quick Assist, then select it in the list of results.
- If prompted, accept the privacy policy.
- In the Security code from assistant box, enter the security code, then select Submit.
- Verify that the person trying to help you is who you expect, then accept the request.
- Wait for your devices to connect.
it is often pre-installed already on your device, if your device doesn't have it you can download it below
Teamviewer Quicksupport Remote Support Client
- Easy to download / run
- Very Secure
- Software does not need to be installed
Zoho Assist
If you get a prompt saying ‘Microsoft Recommends installing this app from the Microsoft store’ please do the following:
Click ‘Change my App Recommendation settings’
Under Choose where to get apps click the drop down box and change it to ‘Anywhere’
Close the box and re-run the program. if you can’t find the program click ‘Try again’ on the Teamviewer windows.
‘Please note in some situations a call out may still be required after initial inspection of the system or if the engineer is unable to repair the problem satisfactorily over remote control
If prompted choose ‘Run’ (Chrome and Firefox will automatically download in most cases) Depending on your version of windows you may be prompted to confirm you are sure you want to run the software, Click ‘yes’
Please give the ID and password to the engineer
If you are struggling with any computer-related issue, Please give us a call on 07779 610840 today or email info@mobile-computerservices.co.uk
Solving your computer problems
We take pride in offering a complete mobile computer repairs and support service for all your home, business computer needs.
From mobile laptop repairs to desktops, Macs to PCs, Tablets, iPads, Android devices, Printers…anything!
Virus Removal
From Trojans to Worms, we’ll remove all the nasty bugs that hamper your computers performance.
Computer Repair
From simple operating system problems to total hardware failures, we get your PCs and Laptops back up and running.
Internet & Networks
From home connectivity issues to business network and internet problems, we’ll get your system connected.
No internet?
No problem!
Are you suffering from poor WiFi signal or dead spots around your home or office?
Perhaps you just need a little help configuring your broadband package.
Help is just a phone call away, so why not call us today.
